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ServiceNow is a cloud-based platform that provides IT service management (ITSM), IT operations management (ITOM), and IT business management (ITBM) solutions. It helps organizations to automate their workflows, manage their IT services, and improve their business operations. ServiceNow offers a wide range of features such as incident management, problem management, change management, asset management, configuration management, service catalog, service portal, reporting, and analytics. It also provides integrations with other third-party tools and services, which enables users to leverage their existing IT infrastructure. ServiceNow has a user-friendly interface that allows users to easily navigate and manage their workflows. It is highly customizable, which means that organizations can configure the platform according to their specific needs and requirements. Overall, ServiceNow is a powerful tool that helps organizations to streamline their IT service management processes, improve their operational efficiency, and enhance their customer satisfaction.
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