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Salesforce Backend Admin

  • 7Steps
  • 1Participant
Everyone who has completed all steps in the program will get a badge.


Salesforce is a cloud-based customer relationship management (CRM) platform that provides businesses with a range of tools for managing their sales, marketing, customer service, and analytics activities. Its backend is the core of the platform, providing a powerful and scalable infrastructure for managing customer data and business processes. Salesforce's backend architecture is built on a multi-tenant model, meaning that multiple customers share the same infrastructure, but with complete data isolation and security. This model allows for efficient use of resources and scalability, enabling Salesforce to handle large volumes of data and traffic from its customers. The backend of Salesforce provides a wide range of capabilities for managing customer data, including data storage, data processing, and data integration. It provides a robust set of APIs and tools for integrating with other systems and applications, enabling businesses to connect their customer data with other systems in their IT ecosystem. Salesforce's backend also provides a range of automation and workflow capabilities, allowing businesses to automate their business processes and streamline their workflows. This includes capabilities such as workflow rules, process builder, and custom automation with code, enabling businesses to tailor their workflows to their specific needs. Finally, Salesforce's backend provides a comprehensive security model, designed to protect customer data and business processes.

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